Privacy policy

Effective Date: June 30, 2026

At Noa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase through our website, we may collect the following information:

Personal Information

● Full name

● Email address

● Phone number

● Billing and shipping address

● Order history

● Any information you provide when contacting our customer support

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

● IP address

● Browser and device information

● Pages viewed and time spent on the website

● Referral source

● Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

● Process and fulfill your orders

● Communicate with you about your purchases

● Provide customer support

● Improve our website, products, and services

● Send promotional emails and marketing communications if you have chosen to receive them

● Prevent fraud and maintain website security

● Comply with applicable legal obligations

3. Shopify

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services. Your data is stored through Shopify’s secure data storage, databases, and applications. Shopify maintains industry-standard security measures to help protect your information.

4. Cookies

Our website uses cookies and similar technologies to:

● Remember your preferences

● Improve website functionality

● Analyze website traffic and performance

● Enhance your shopping experience

You may disable cookies through your browser settings; however, some parts of the website may not function properly.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third-party service providers who help us operate our business, including:

● Shopify

● Shipping and courier partners

● Analytics providers

● Marketing platforms

● Customer support tools

These providers receive only the information necessary to perform their services on our behalf.

6. Payment Information

We collect only the information necessary to process and fulfill your order. We do not store sensitive payment information on our servers.

7. Marketing Communications

If you subscribe to our newsletter or choose to receive marketing communications, we may send you updates about new product launches, promotions, and special offers.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us.

8. Data Retention

We retain your personal information only for as long as necessary to:

● Fulfill your orders

● Provide customer support

● Comply with legal and tax obligations

● Resolve disputes

● Enforce our policies

9. Your Rights

Depending on your location, you may have the right to:

● Access your personal information

● Request corrections to inaccurate information

● Request deletion of your personal information

● Withdraw consent for marketing communications

● Request a copy of the personal information we hold about you

To exercise these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be be posted on this page along with the revised Effective Date. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.